Privacy Policy

Last updated: 03 May 2025

At Prestige Motion ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website: https://www.prestigemotion.com.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy legislation.

1. Who We Are

Prestige Motion
Email: hello@prestigemotion.com
Registered address: 17 Kingsway, St John's Terrace, Bedford, MK42 9BJ
ICO Registration Number: 00015684460

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Contact details (e.g., name, email, phone number)
Client or enquiry information (e.g., service interest, communication history)
Website usage data (via cookies and analytics tools)
Payment details (processed securely through third-party platforms)

3. How We Collect Your Data

When you fill out a form on our website
When you contact us by email, phone, or through social media
When you book a service
Automatically via cookies and similar technologies on our website

4. How We Use Your Data

We use your data to:

Provide services and respond to enquiries
Manage appointments and communication
Improve our website and user experience
Send updates, promotions, or newsletters (only if you opt in)

5. Lawful Bases for Processing

We process personal data under the following lawful bases:

Consent – for marketing communications and non-essential cookies
Contract – to provide services or respond to service enquiries
Legal obligation – to comply with financial and record-keeping duties
Legitimate interest – for website analytics and service improvements

6. Data Sharing

We do not sell your personal data. We may share it with:

Service providers (e.g., booking software, payment processors)
Professional advisers (e.g., accountants, legal advisers)
Regulatory authorities when required by law

All third parties are required to process your data securely and lawfully.

7. Data Retention

We retain your data only as long as necessary:

For service records: up to 7 years (in line with professional and legal requirements)
For marketing purposes: until you withdraw consent
For analytics: typically anonymised or aggregated after 26 months

8. Your Rights

You have the right to: